When you order, we need to know your name, address, email address, and card details. This allows us to process and fulfill your order. You have the option to withhold personal information that is not required for the order process.
We use your personal information solely for payment and billing purposes. We will only contact you with your consent.
We do not sell, rent, or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.
We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access in accordance with the US data protection legislation.
We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update, or remove your personal details by contacting us at happytohelp@dropsend.com.
We use a technology called "cookies" as part of a normal business procedure to track patterns of behavior of visitors to our site. A cookie is an element of data that our Website sends to your browser, which is then stored on your system. You can set your browser to prevent this from happening. Any information collected in this way can be used to identify you unless you change your browser settings.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first- and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
In order to process credit/debit card transactions, the bank or card processing agency may require verifying your personal details for authorization outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.
We use Stripe for payments, analytics, and other business services. Stripe may collect personal data including via cookies and similar technologies. The personal data Stripe collects may include transactional data and identifying information about devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection, loss prevention, authentication, and analytics related to the performance of its services. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
As a registered user, you agree to receive DropSend newsletters, product offers, promotional materials, and other information that may be of interest to you. At any time, you may decide to opt out and no longer receive such communications from us. Simply follow the unsubscribe instructions provided in our communications or email us at happytohelp@dropsend.com with your written request to be removed from our mailing list.
If you have any questions about privacy, please contact us at happytohelp@dropsend.com.